Vendor Code of Conduct

Ascribe anticipates that its Vendors will engage in conduct that is professional and courteous to all participants in accordance with regular professional and business standards. Even as an independent contractor, when you perform contracted services for Ascribe and its Clients, your conduct reflects both Ascribe and its Clients in the marketplace.

The Ascribe Vendor Code of Conduct reflects client and industry expectations.

Vendors agree to:

ABIDE BY ALL APPLICABLE FEDERAL, STATE, AND LOCAL LAWS, INDUSTRY REQUIREMENTS,
REGULATIONS, AND PUBLISHED GUIDELINES.

  • Maintain a dress code and appearance that conforms to the standards for your profession.
  • Speak in a polite and courteous manner to all participants in the process.
  • Present a photo ID or business card to the point of contact to confirm your identity, if requested.
  • Refrain from having other persons accompany you to the inspection who are not directly involved in the services being performed. If you have an assistant or trainee with you, introduce them to the point of contact, and advise how they will be assisting you.
  • If asked, offer a brief description to the point of contact of what actions you will take on site during the inspection, including what areas you may need to access (e.g., crawlspace or attic).
  • Inspect the property with care and consideration for personal belongings, antiques, etc.
  • Avoid conversation with the homeowner that is related to the value, property condition, loan process, program, or fees. Politely request that the homeowner contact their lender with these types of questions.
  • Report any perceived attempts by any party to influence the value or outcome of the valuation to the Ascribe Appraiser Independence Requirements (AIR) Hotline at 714.872.5889 or to Ascribe at compliance@ascribeval.com.
  • Vendor acknowledges that if at any point pre- or post-order completion a complaint or a potential complaint regarding an order completed for Ascribe or its Clients becomes known to the Vendor, regardless of the entity that is the subject of the complaint, Vendor will promptly submit all relevant information to Ascribe at compliance@ascribeval.com.
  • Vendors are REQUIRED to report any specific complaints or allegations of discrimination on a prohibited basis filed against the appraiser or their firm directly to Ascribe.